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Remote Assistance Services
Get immediate help online for your Windows and Mac computer problems from experts worldwide.
Expert Computer Support
Receive immediate advice and assistance with your computer issues, no matter your location.
Fast Remote Solutions
Connect with experienced specialists for quick troubleshooting and repairs from the comfort of home.
Worldwide Remote Help
Expert assistance for computer issues, available anywhere in the world, any time.
Remote assistance
Get help online for Windows and Mac computers (Worldwide service)
Computer problems or questions arise suddenly and a quick answer or solution is often required.
You can go back to the store, call an acquaintance or search endlessly on the internet, but it is often difficult to explain or describe what exactly the problem is.
At such times it is very useful if an experienced computer specialist can look over your shoulder online and give you immediate advice or even carry out minor repairs, immediately and at the moment.
Whether you live in the Netherlands, Portugal, Spain or anywhere in the world, Remote Assistance is available everywhere.
Of course, remote assistance is cheaper, you do not pay call-out costs, you determine the time yourself and assistance is available anywhere and at a time that suits you.
You don't have to disconnect everything and take your PC with you, many problems can be solved immediately with Remote Assistance.
With "Remote Assistance" we can operate your computer online from our location, this works on all Windows and Apple operating systems provided there is a properly functioning internet connection.
A brief explanation of how the connection is established:
After the software for Windows or Apple has been downloaded via the link below, click on open and you will see a screen with a unique code and password.
You provide this code and password while we are in contact by WhatsApp or our chat at the bottom right.
We enter this and contact your computer.
All you have to do is accept the connection and we will then have your screen displayed here. In this convenient way we can help you with a question or solve a problem.
In principle, you only need to make a few mouse clicks before we can look at your problem. We have specially chosen this accessible software so that it can be used by everyone.
A connection is then quickly made without additional actions.
We live in Portugal in the Castelo Branco district in Monsanto - Idanha-a-Nova but we offer this service worldwide
The language we speak are: English, German, Dutch and we are learning Portugese.
What is possible with "Remote Assistance"?
Some examples:
•Help with functions of Windows, Apple, Office, Word and Excel
•Scan and remove viruses, malware, adware and spyware.
•Fix registry and disk errors in Windows.
•Analysis of programs that do not want to start
•Not working peripherals, printer, photo camera, etc.
•Retrieve error messages in Windows and Apple.
•Help with installing a driver, for example.
•Installing, for example, an online backup incl. synchronization
•Help setting up an email account
Any remaining credit remains valid for one year




Contact Us
Get immediate remote assistance for your computer issues from our experienced specialists, worldwide support available.
The remote assistance was quick and effective, resolving my computer issues in no time. Highly recommended!
John T.
I was amazed at how fast they fixed my Mac problems remotely. Excellent service and support!
Maria S.